Bill with his dogs by the Lake of Remembrance - a peaceful spot to sit and reminisce

Bill with his dogs by the Lake of Remembrance - a peaceful spot to sit and reminisce


“I created the Suffolk Pet & Horse Crematorium to help you lay your beloved pet to rest with the sensitivity, dignity and respect that all animals deserve”

Bill Phizacklea - Owner

The Suffolk Pet & Horse Crematorium is situated on a beautiful rural farm at Great Saxham, near Bury St Edmunds in the heart of Suffolk. Bill Phizacklea opened the crematorium in 1999 after realising how important the loss of a pet can be and the issues we as pet owners face when it happens. With twenty years of experience, Bill provides an important service to all pet and horse owners at his family run farm.

Primarily a farmer, Bill has ridden all his life and is the owner of many family pets. The importance of recognising the loss of a pet and all that involves - grief, bereavement and helping your family cope with the loss of a friend - is the priority of The Suffolk Pet & Horse Crematorium. All too often we read about the mistreatment of animals and it is a privilege to provide a service to caring and loving animal owners.

Our promise to you!
Each and every animal is cremated with the dignity, care and sensitivity he or she deserves and we guarantee that all cremations are genuinely individual

The Suffolk Pet and Horse Crematorium is proud of its team. You will be greeted by Bill, Graham or Holly - all of whom have experience and are sensitive to the needs of their customers at a difficult and emotional time.



Holly is a loyal Suffolk Pet Crematorium team member and is usually on site and willing to help



Graham has worked with Bill for many years and is an experienced team member and a friendly face at a difficult time

Pet Bereavement and Coping with Loss

Dogs leave pawprints on our hearts…

When it comes to losing a pet we all cope in different ways and at The Suffolk Pet & Horse Crematorium, we try to help you cope.